SneakerDouble Order Process
We are focused on providing a very high quality customer experience. It is important that we make the entire process from “cart to door step” as transparant as possible.
Add items in your Cart
Find your favorite shoes, and add to your cart. Enter your information at checkout. You will receive text instructions on how to complete the offline payment.
Complete online payment
We securely accept all major credit cards on our website. We also accept Paypal and Cashapp when requested.
Order confirmation
Once we have received your payment, our system will send out an updated email notifying you that your order is being processed.
SHOE PICTURES SENT
Every customer will receive detailed pictures of THEIR shoes prior to shipping to guarantee satisfaction.
SHIPPING & TRACKING
US customers will be shipped via Fedex or UPS using the fastest routes possible. Non-US customers will use the fastest route to their specific destination.
CUSTOMER SUPPORT
Every customer will have access to a number they can text to for questions anytime during the ordering process.
Sneakerdouble provides tracking for all packages worldwide and takes all responsibility up until package delivery.
SNEAKERDOUBLE is NOT responsible for the following issues:
Carrier attempted delivery but did not have access to address (locked door or closed business)
Stolen packages after delivery (porch pirates)
Incorrect address provided by customer.